Your CRM stays in charge. NurtureHub plugs in.
Native agentOS sync, open-API connectors for Reapit, Alto, Street, and Loop, plus Google Workspace and Microsoft 365 email delivery — all bidirectional, all inside one platform.
SYNC-01 / HOW IT WORKS
Visit Settings → Integrations, pick your CRM, and enter your API key or complete OAuth. Credentials are encrypted per tenant immediately.
An immediate import runs, then a background sync runs every 4 hours. On-demand Sync Now is always one click away. Deduplication by email, external ID linkage preserved.
Select Seller, Landlord, Buyer, or any of the 12 categories. The Journey Architect agent picks the right sequence template and the Content Writer generates three personalised emails using your brand profile.
Hot lead status, intent scores, and email engagement are written back to the source CRM record. Your negotiators see full context without ever leaving their existing workflow.
Connect agentOS, Reapit, Alto, Street, or Loop — pick your email delivery adapter — and the first AI-generated sequence is waiting for your approval before your next call ends.
Questions about a specific integration? Email us at sf-core-org-support-nurturehub@saas-factory.ai
CRM-01 / NATIVE CONNECTOR
The agentOS connector goes beyond contact import. It reads viewings, valuations, and offers as live engagement signals — and writes hot lead status, nurture scores, and email outcomes back into the agentOS contact record so your whole team sees the same picture.

CRM-02 / OPEN API FRAMEWORK
The open-API connector framework implements a standard interface — authenticate, list contacts, push contact, subscribe to events — so each provider's adapter plugs in without touching core logic. New CRMs are added by writing a single adapter file.
Full contact and applicant sync via Reapit Foundations API. Encrypted credential storage, delta-sync with provider cursors, and conflict resolution — CRM wins on contact data, NurtureHub wins on engagement.
Alto's contact export formats are natively understood — CSV imports from Alto are field-mapped automatically. Bidirectional sync keeps Alto updated with nurture outcomes.
EMAIL-01 / DELIVERY ADAPTERS
NurtureHub routes outbound emails through whichever sending infrastructure your agency already uses. Recipients see the negotiator's name and domain. Sent items appear in their inbox — not a third-party system.
Google Workspace / Gmail OAuth 2.0 consent, encrypted token storage, auto-refresh. Emails sent via Gmail API appear in the negotiator's Sent folder. Sender verified against the connected account.
Microsoft 365 / Outlook Microsoft Graph API adapter — supports personal Microsoft accounts and organisational M365 tenants. Emails appear in Outlook Sent Items in the correct thread context.
Shared NurtureHub domain
DATA-01 / SYNC MONITORING

PROSPECT-01 / DATA SOURCES
NurtureHub can pull prospecting contacts from Land Registry and Apify-powered data extractions. Every imported record passes through a GDPR compliance review before any email is triggered.
Available to agentOS-connected agencies. Search by address, postcode, or title number to identify property owners. Bulk postcode scans return all registered titles — one click adds any owner to the pipeline with a pre-selected category.
Connect your Apify account via API key to access pre-configured UK property prospecting actor profiles. Configure search parameters, run an extraction, and review results before any record enters the nurture pipeline.
CAPTURE-01 / INBOUND CHANNELS
The NurtureHub web widget embeds on your agency website in a single script tag. Chat transcripts are AI-classified into one of the 12 contact categories and a personalised email sequence fires before the visitor closes the tab.
Chat conversations are transcribed, intent is classified, and the contact lands in NurtureHub with the transcript attached. The Journey Architect fires the moment the chat closes.
AI classification into all 12 categories
Chat transcript stored on the contact record
RETARGET-01 / PAID CHANNELS
Contacts who've opened emails but haven't converted can be pushed as custom audiences to Meta Ads or Google Ads. Ad interactions are attributed back to the contact profile — the intent score reflects every touchpoint, paid or organic.
Meta Ads (Facebook / Instagram) Push a saved segment as a custom audience. Daily sync keeps the audience fresh as contacts move through the pipeline.
Google Ads Customer Match uploads from any NurtureHub segment. Campaign performance (impressions, clicks, cost) appears in the contact attribution view.
Segment-level targeting Build an audience from any combination of category, intent score range, engagement recency, or postcode — then push it directly.
COMPLIANCE-01 / GDPR & UK PECR
The Compliance Guardian agent runs before every send — verifying consent, checking suppression lists, and confirming marketing opt-in for the specific channel. If any check fails, the send is blocked and the reason logged. A full sub-processor register is available at /legal/sub-processors in accordance with UK GDPR Article 28.
FAQ-01 / COMMON QUESTIONS
Real-time contact import Pull contacts, applicants, landlords, and vendors from agentOS on demand or via 4-hour background sync.
Activity events as scoring signals Viewings arranged, valuations booked, and offers accepted flow in as weighted intent events — your lead score reflects real pipeline activity, not just email opens.
Nurture outcomes written back Email engagement, hot lead status, and sequence completion sync back to agentOS so negotiators always have context without switching tabs.
Real-time webhook push New contacts created in agentOS trigger an immediate category-suggestion prompt in NurtureHub — no polling lag.
Land Registry prospecting Search HM Land Registry records via your agentOS connection — bulk postcode lookups, ownership alerts, one-click pipeline entry.
Street connector implements the same standard interface: contact import, activity events, and outbound nurture score writes. Credentials stored encrypted per tenant.
Loop integration via the open-API framework: polling schedules, error recovery with retry, and a full sync audit log so you can see exactly what moved and when.
All connectors share the same sync health dashboard at Settings → Integrations — green/amber/red status, last sync timestamp, error log, and a manual Sync Now trigger.
Custom from-name & reply-to Configure each negotiator's from-name (e.g. 'Sarah at Prime Lettings'), reply-to address, and footer with VAT number and ICO registration at Settings → Email Sending.

Green / amber / red health indicators Each connected CRM shows its current health status at a glance. Amber flags degraded sync; red means action required.
Last sync timestamp per integration See exactly when contacts last moved in each direction — no guessing whether your CRM data is current.
Last 100 sync events logged Full event log with entity type, direction, external ID, status, and any error message. One-click retry on failed events.
Consecutive failure alerting Three consecutive sync failures fire an immediate notification to the org owner — before contacts start falling through the cracks.
Manual Sync Now trigger When you've just imported a batch in your CRM and don't want to wait, hit Sync Now per integration for an immediate pull.
All prospecting imports pass through a three-stage flow: GDPR compliance review → category assignment → journey trigger. No contact enters the nurture pipeline without agent confirmation.
Journey triggered before visitor leaves
Embed a lightweight capture form on valuation pages, landlord guides, or buyer registration pages. Submitted details flow directly into the contact store — category pre-selected from the form context.
Form-indicated category pre-assigned
GDPR consent captured at point of entry
Configure at Settings → Widget
Unified attribution Ad clicks link back to the NurtureHub contact record and increment the intent score — so a paid click and an email open count together toward a hot lead alert.
GDPR consent status, suppression list, and opt-in preference verified before every email — across every delivery adapter and every CRM source.
Every send decision — approved or blocked — is audit-logged with the specific reason. DSAR exports and right-to-erasure endpoints available.
All CRM API keys and OAuth tokens are encrypted per tenant. Sub-processor inventory documented. Data residency configuration available at admin level.